![]() ![]() #APOLLO CLOUD DUO FULL#If you are not satisfied with PROMISE product, you may return it within 14 days for a full refund for purchase price over USD 150, pending validation. 4.1 Return and Refund Policy on Regular Purchases:.For any defective units, we provide RMA service to help diagnose and resolve the problems with your units. We accept order return within 30 days upon the delivery of the shipment. All the items purchased in PromiseShop come with a warranty period of 6 months. We will confirm the status of the order with you, and we will also contact you if there is any shortage in supply for the item purchased. ![]() To ensure our customers receive premium quality and service for each purchase: In those ecosystems, the Cloud 2 Duo looks heavy on cost and light on functionality.Please read this statement carefully before you commence this e-commerceĪt PromiseShop, you can purchase spare parts for PROMISE hardware models and legacy PROMISE systems that are no longer listed on websites of our channel partners.ĭue to popular demand, PromiseShop will continue to provide these items to our loyal customers. #APOLLO CLOUD DUO ANDROID#In its present form, this isn’t a flexible system where the user can easily bolt on new functionality as their needs evolve.įor PC and Android users, there are cheaper options available that can do everything the Apollo NAS can do, and so much more. ![]() However, that statement does assume that you’ll never outgrow those initial requirements. If you’re an Apple fan and want something simple that you can use to secure cloud data from your iPhones and iPads, along with Time Machine on your Mac, then the Apollo Cloud 2 Duo is perfectly specified. Equally, the Western Digital My Cloud Mirror is just £364 ($399 in the US) and offers a similar but more pliable platform. As we mentioned at the outset of this review, it will set you back around £499 ($449 in the US).įor less outlay Synology’s DS218j DiskStation and two 4TB NAS drives is an option, and it’s a solution that does significantly more than the Apollo Cloud 2 Duo. Most of the issues with the Cloud 2 Duo revolve around finding the balance between ease of use and providing long-term useful functionality.īut perhaps the biggest stumbling block that this product faces is pricing. We could go on, but the list of declined opportunities and missing features is excessively lengthy. There should have been two USB ports at least, and FAT32 (along with maybe ETX4 formatted) drives should have been accessible. And, on that subject, most NAS boxes support sharing printers on USB or connecting to a UPS, but neither of those is supported here. ![]() Amazingly FAT32 isn’t included, probably the most common format for memory cards and flash devices. The one (and only) USB port only works with NTFS, exFAT and HFS external storage devices. Sadly, cloud support isn’t the only feature that Promise tailored for very selective use. It doesn’t address the fact that many people use Dropbox, OneDrive, Amazon S3, Baidu Cloud, Box, Azure, HiDrive and a dozen other cloud services. Unfortunately, this only works on Android in the US, as that functionality is disabled beyond those geographic borders.Ĭreating Smart Albums by location (GPS tag) works, but there is no way to create or change tags in the viewing application should you wish to more accurately place them.Ĭompared with the Cloud Sync functionality that Synology has in its NAS boxes this solution is remarkably limited. What it can do on iOS and Android is secure photos, videos, music and other known documents, ignoring all the other cloud data that falls outside those basic definitions.Ī selling point that Promise makes in its promotional material mentions how this device can automatically create Smart Albums based on using facial recognition tags that are applied by Apple and Google Cloud stored images. ![]()
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